Warranty

Boulder Blimp Company inflatables are warranted for two years from date of purchase against defects in materials and workmanship.

Replacement or repair, at the option of Boulder Blimp Company, will be performed by Boulder Blimp Company in a reasonable amount of time at no charge, except shipping costs, to the original owner.  Warranty includes labor and parts.

Boulder Blimp Company must be notified immediately of anything that may be covered under warranty.  Failure to do so may void this warranty.  Once reported, it is our policy to correct any problem covered under warranty as soon as possible.

Items covered under warranty include:  failure of fabric, webbing, stitching, and graphics. This warranty does not cover color fading, bleeding, scratching of art or fabric wear associated with normal use.  Do NOT package an inflatable when wet or it will void the warranty.  This warranty is non-transferable; it extends only to the original owner.

Warranties provided by sub-assembly manufacturers, such as blower, lighting and electrical systems, ropes etc. will be passed through to our customers and are subject to the original manufacturers terms and limitations. Customer must contact these manufacturers for warranty issues. Boulder Blimp does not warranty systems or sub-systems built by other manufacturers.

All other causes of damage including, but not limited to, damage due to extreme weather, abuse, mildew damage or stains, improper care, vandalism, theft, misuse or unusual use (not following recommendations as set forth in the “General Use and Care Instructions” section of this booklet) are not covered under this warranty.

Warranty does not cover banners and does not cover any item attached to the inflatable by anyone other than Boulder Blimp Company.

Any alterations made to the electrical system, blower, inflatable, or lighting system without authorized consent, will void this warranty.

Warranty does not cover shipping costs for repair or replacement. Warranty does not include or cover loss of revenue, or any other consequential losses or damages, due to failure of inflatable or parts of inflatable.

 

IMPORTANT: Please follow all recommendations as set forth in the “General Use and Care Instructions”: Failure to adhere to instructions and warnings provided with this product will invalidate this warranty.